Find your dream job

Vancraft LLC is a unique and fast-growing company that manufactures, maintains, and rents custom-built campervans. We are an energetic, inspired, and entrepreneurial team. We have a passion for
travel and believe in the power of adventure.

 

Rental Specialist (Part-Time) - Checking rental customers in/out & ensuring a clean rental fleet.

Job Overview
The Rental Specialist is responsible for 2 major Operations:
1) Van Prep: Gutting, Cleaning, reconditioning used vans in preparation for camper conversion
2) Rentals: This position ensures vans are cleaned and detailed up to company standards. This individual is
responsible for ensuring proper functionality of all elements of the campervan fit out such as the sink,
refrigerators, lights, stove, and other components to confirm campervans are road-ready.
Our campervans are as much hotels on wheels as they are vehicles. They have bedding, kitchen tables,
curtains, and lots of nooks and crannies which get exposed to the elements while on camping trips. With
that in mind, people with housekeeping/detailing experience really flourish in this role and are highly
encouraged to apply!!!

Rental check-In/Out
Provide warm and enthusiastic customer service throughout the entire rental process
Provide customers exceptional service throughout the campervan pickup/return processes
Ensure that customer questions, complaints and issues are resolved or escalated/routed to the
appropriate person
Maintain check-in/out forms and legal documents throughout the entire rental process
Assist with the end of day close out procedure and in-person van checkouts
Encourage customers to provide social media contact & feedback
Convey any issues to management as they arise
Rental Upkeep
Ensure the depot is maintained in a clean and tidy manner
Launder campervan bedding, clean and maintain camping gear and accessories.
Keep propane and water systems topped off
Monitor condition of the vehicles being rented to ensure they meet state and federal guidelines as
mandated.  Essential for all vehicles to have sufficient tread on the tires, functioning brakes and
seat belts and all applicable certifications from the DMV
Cleaning and detailing campervans

 

KNOWLEDGE, SKILLS AND ABILITIES
Polished professional presence and demeanor
Valid Drivers License
Ability to make decisions and work with little supervision
Ability to work under pressure and balance multiple tasks with a positive attitude
Dynamic, organized, detailed and time management oriented
Excellent verbal, written and interpersonal communication skills
Strong problem solving skills
Self-confident, self-motivated, self-starter, flexible, results-oriented and success drive
Ability to learn software applications used in the daily operations of the business
EDUCATION & EXPERIENCE
 High School diploma or equivalent, some college course work preferred
 1 – 3 years of sales or customer service experience
 Must be 21 years of age and have a clean driving record.
 Experience in the travel/hospitality/customer service industry preferred, but not required
 Phone experience
 Camping/road trip travel experience a plus

Campervan Tech (Full-Time) - OEM reconditioning, maintenance, and Camper van upgrades

Job Overview

The Campervan Tech is responsible for three major Operations:

Van Reconditioning: Cleaning, painting, and fixing OEM parts and systems including interior,
exterior, and under hood maintenance.

Campervan Fleet Maintenance: Perform preventive maintenance, safety & reliability
inspections, and brake repairs. Assess vans for potential issues and fix as needed. Ensure proper
functionality of all campervan equipment and components

Campervan systems installation Assist in the preparation and installation of camper van
systems and upgrades such as solar, plumbing, insulation, windows, roof vents, car audio
systems and more.

KNOWLEDGE, SKILLS And ABILITIES  
- Break down various van components and prepare vans for installation
- Perform required inspections and preventive maintenance on vehicles and equipment to maximize
the safety, productivity, and life of the unit
- Follow paper-flow procedures including documenting correct mileage/hours, save and tag all
warranty and core parts, document all repairs on work order using complaint, cause, and correction
format, follow parts ordering/billing procedures
- Perform final operational test on all vehicles to quality-check all repairs Diagnose cause of any
malfunction and perform repairs to manufacturers specifications including engines, transmissions
and clutches, suspension and steering, fuel and ignition (gas and diesel), electrical systems, brakes,
and HVAC systems
- Install campervan appliances, curtains, tables, stoves, sinks, cabinets, and other campervan
components
-Ensure proper functionality of all campervan equipment and components
- Assist with keeping the depot maintained in a clean and tidy manner
- Monitor condition of the vehicles being rented to ensure they meet state and federal guidelines as
mandated.  Essential for all vehicles to have sufficient tread on the tires, functioning brakes and seat
belts and all applicable certifications from the DMV
- Cleaning and detailing campervans as needed

• At least 2 years experience in a related position
• A thorough understanding of automotive systems and maintenance.
• Must possess a high level of attention to detail and organization.
• Must be able to thrive in a fast pace environment, understand and adapt to constructive
criticisms and follow instructions.
• Polished professional presence and demeanor
• Team player
• Ability to make decisions and work with little supervision
• Ability to work under pressure and balance multiple tasks with a positive attitude
• Dynamic, organized, detailed and time management oriented
EDUCATION & EXPERIENCE
High school diploma or equivalent.
Must be 21 years of age and have a clean driving record.